FoxTales Now Streaming: Why Fundamentals Still Win in the Age of AI 

The first-ever episode of FoxTales is officially live and now available to stream on YouTube and Spotify! In our debut conversation, James Divine, John Manner, and Paul Schaefer unpacked one of the most persistent truths in technology: AI may be changing everything, but fundamentals still determine who succeeds. 

If you missed the live session, this is your chance to catch up. This 30-minute chat is packed with hard-earned insights on disciplined delivery, governance, and the “boring project” mindset that sets scalable organizations apart. 

Why These Conversations Matter 

Every organization is trying to figure out AI’s role in their strategy. But as we’ve seen across a number of implementations, AI only creates meaningful value when it’s anchored by structure and strong delivery practices. FoxTales exists to cut through the noise and give leaders insight they can actually use. 

Next Up: FoxTales Episode 02 

AI hype is everywhere. But the organizations generating real ROI have one thing in common: They’re applying AI to specific, practical use cases that support process maturity. That’s where we’re heading next. 

On December 17, host James Divine will be joined by VP of Innovation John Manner and Sr. Technical Consultant Ethan Jacocks to break down: 

  • What AI can actually do well inside ServiceNow today  

  • How companies are using AI to reduce friction and accelerate value  

  • Where organizations often overreach, and how to avoid AI becoming “another shiny tool” 

If Episode 01 was about why fundamentals matter, Episode 02 is about where AI belongs (and where it doesn’t) inside your ServiceNow roadmap. 

Reserve Your Spot 

December 17, 10 AM PST/1 PM EST 

Register here. Spots are limited. 

We hope you enjoy Episode 01. And we look forward to seeing you at our next conversation. 

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