Blog
Inside the Den
Trailblazing insights and ServiceNow success stories from the SnowFox Solutions team.
Managed Services vs Staff Augmentation (and Why You Need Both)
At SnowFox Solutions, we’ve learned that the most successful ServiceNow transformations occur when deep platform expertise combines with industry-specific insight. Here’s how that plays out across sectors and why the most innovative organizations combine Managed Services with Staff Augmentation for maximum impact.
Stop Q4 Burnout: How to Protect Your Team During the Year-End Dash
While most organizations scramble to spend budgets and launch last-minute initiatives, forward-thinking leaders are charting a different course that transforms Q4 pressure into sustainable momentum.
Here’s how to get ahead of the chaos and turn your Q4 into a launching pad for what’s next.
Before You Deploy AI, Read This: The Governance Gaps You Can't Afford to Ignore
In today's enterprise, AI without oversight isn't innovation. It's a liability. AI is transforming enterprise operations. But trust, not just technology, will determine who leads and who lags.
When ROI Matters Most: Rethinking Your Platform Strategy in a Tight Economy
From cost savings to faster decisions, the path to ROI is clearer than you think.
Hyperautomation Explained: Scaling ServiceNow Beyond Traditional Automation
Automation has become a standard practice in ServiceNow environments, but a new buzzword is emerging: hyperautomation.
The Human Side of ITSM: Why Brilliant People Make ‘Boring’ Platforms Win
Across the industry, leaders consistently agree that digital transformation is essential. Yet many still struggle to see measurable ROI. And that disconnect is rarely about the tools themselves.
Is it July Already? Check Out These Nine Mid-Year ITSM Resolutions
New Year's resolutions are usually shown the door by February 1. But, here at SnowFox Solutions, we’re all about second chances.
The Shooter Syndrome: Why Clinging to Control is Killing Your Digital Transformation
Shooter McGavin is a perfect metaphor for what we call "The Shooter Syndrome.”
And it's holding back progress.
2025 Mid-Year Check: Is Your ITSM Strategy Built for the Finish Line?
Is your ITSM strategy built to go the distance? Here’s what ITSM teams can learn from Formula One.
The AI ROI Gap: What Decision Makers Are Getting Wrong
75% of AI investments go bust.
Yes, you read that correctly. And that's not a scare tactic.
Find Your Path
Discover why “boring” is better.